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PRIVACY POLICY


When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information. Privacy Policy is meant to help you understand what information we collect, why we collect it, How you can manage, update, and delete your information.

This privacy policy sets out how freshfins.com uses and protects any information that you give freshfins.com when you use this website. freshfins.com is committed to ensuring that your privacy is protected. As a visitor to the site and customer, you are advised to read the Privacy Policy carefully. By accessing the services provided by the site you agree to the collection and use of your data by Fresh Fins in the manner provided in the privacy policy.Freshfins.com may change this policy from time to time by updating this page.

Information Fresh Fins Collects

We collect information to provide better services to all our customers, As a part of the registration process on the site/app, Fresh Fins may collect the following personally identifiable information about you: Name including First and Last name, email address, contact Number, Delivery address, Postal code and demographic information (like your age, gender, occupation, education, address, etc.) We may also receive and store certain information automatically from your computer, such as your IP address, browser type, the time that you logged on and off our website and what items you searched for or viewed.

Why Fresh Fins Collects Data

We use data to build better services Maintain, Improve and Develop new services Provide personalized service Communicate with you Protect FreshFins, Our customers

With whom your information will be shared

We do not rent, sell or share your personal information with companies, organizations or individuals outside of Fresh Fins. We will not use your financial information for any purpose other than to complete a transaction with you. Payment card details are sent to banking partners. Fresh Fins may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In cases where it has your permission to provide products or services, you've requested and such information is necessary to provide these products or services the information may be shared with Fresh Fins business associates and partners. Besides, we may use your data for legal reasons like prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims.

Privacy controls

You may choose to restrict the collection or use of your personal information. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change at any time by writing to or emailing us at (mail address)

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security Practices and Procedures

Fresh Fins limits access to personal information to authorized firm employees, associates, partners, and officers, our service providers are held stringent standards of privacy. To prevent unauthorized access or disclosure, we have put in a place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We use the secure server software to encrypt all of the data you send to us to minimize the risk that the information you send is intercepted before it reaches us and have strict security measures to protect the information that we store from any unauthorized access. All your payment card details are also encrypted using Secure sockets. We do not share your payment card details.

How we use cookies

We Want you to be aware of the online tools that exist to help us serve and recognize you when you visit our website. For your convenience, to help us personalize your experience or better serve your needs. We may receive and store certain information when you visit our website. These are called cookies. These cookies may be placed on your computer when you visit our website. Our web server automatically recognizes non-personally, identifiable information only, e.g., domain type, browser version, and service provider for each of the visitors on our site. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases. We use cookies placed on your computer's hard drive through your web browser to enable our systems to recognize your browser during your visit and when you return to our site.

For instance, when you are ready to purchase an item, a cookie allows our site to ‘remember’ you have added the item to your shopping cart.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

How can you correct inaccuracies in the information

To correct or update any information you have provided, the site allows you to do it online. In the event of loss of access details, you can send email to (mail address)

Policy Updates

Fresh fins have the discretion to update this privacy policy at any time. When we do, revise the updated date on the page, we encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of the modifications.

Grievances

Should you have any grievances about the processing of your Personal Information or the privacy policy you may contact ( Name ) concerning Data Protection and Privacy related complaints at (mail id/address). All email messages sent to (mail address ) will be monitored to ensure compliance with internal policies and to protect our business.

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Freshfins India Pvt Ltd.

#14/8A2 & 15/1A Kunukadu Village, Kovalam, Chennai, India 603112

+91 9696089696

+91 9696089696

enquiry@freshfins.in

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